Mortgage Virtual Assistant

Are you struggling to perform your general marketing for your mortgage business? Are you looking for help with loan document management right from the loan officer to the loan processor? Are you looking to leverage the services of a professional to perform your mortgage lead generation, online research, data entry, and lead list building? If so, you have come to the right place.

Express Virtual Assistant (EVA) is a leading provider of mortgage virtual assistants that can take on any of your time-consuming, tedious, and repetitive tasks at a fraction of the price it would cost you to hire a full-time employee. When you hire a virtual assistant for mortgage services from us, you will receive the services of a thorough professional who will pay close attention to detail to ensure that all your mortgage operations proceed smoothly.

Mortgage Services Our Virtual Assistants Provide

When you hire mortgage virtual assistant services from us, you will receive end-to-end mortgage-related services that allow you to confidently focus on other core areas of business growth. We are a leading mortgage virtual assistant provider and carefully pick all our virtual assistants so that you can be confident that you are only getting the most professional and dedicated personnel.

Our mortgage virtual assistants provide the following services -

Mortgage Underwriting Services

Our mortgage virtual assistants are highly proficient in handling the complex and tedious components of the mortgage underwriting process. Services our VAs provide include those related to mortgage origination underwriting support, loan modification assistance services, modification underwriting support, and underwriting support for lenders, among others.

Risk Management Services

Our mortgage virtual assistants help you do away with unacceptable risks by identifying, analyzing, controlling, and eliminating potential risks. They also ensure that all applicable standards and procedures are followed.

Mortgage Origination Services

Our mortgage virtual assistants have experience with helping borrowers through the loan origination process. When you hire a mortgage broker virtual assistant from us, you will receive a professional that will market your property to buyers, qualify buyers, and collect the necessary information to process the mortgage.

Mortgage Research Services

Hire a virtual assistant for mortgage services from us to get professional help with escrow services, payment processing, loss mitigation services, and investor reporting services. Our mortgage virtual assistants will also provide excellent customer care services.

QA/QC Services

Are you worried about meeting compliance standards? If so, you needn't worry anymore because our mortgage virtual assistants will perform pre and post-funding loan audits to ensure that all the relevant quality standards are met and that all defects are identified and removed.

Analytics Services

When you hire a virtual assistant for mortgage services from us, he/she will provide clarity on how market conditions as well as pricing strategies are affecting the volume and demand for mortgages. Our mortgage virtual assistants will help you correctly price your product so that it makes an impact.

Mortgage Processing Services

As a leading mortgage virtual assistant company, we provide mortgage virtual assistants that will process the mortgage, collect documentation, and organize and review it before it is submitted for underwriting. Our mortgage virtual assistants ensure that all loan documentation is complete and complies with your company's policies.

Underwriting Services

Our VAs will provide underwriting assistance and ensure that the loan files meet the set criteria that are set up by the investor. Through this, credit decisions can be made. Our mortgage virtual assistants help ensure that the entire underwriting process proceeds smoothly and without glitches.

Fraud Detection Services

When you hire a virtual assistant for mortgage services from us, you will receive a mortgage virtual assistant that will help you identify potential fraud risks and errors in the applications, thereby minimizing the entire risk. Our mortgage virtual assistant will ensure that all the qualifying documentation is complete and error-free.

Process Followed by Our Mortgage Virtual Assistants

We follow a simple process for delegating responsibilities to our mortgage virtual assistants. Our agents will take you through the process to come up with a personalized, cost-effective, and efficient solution. Our workflow is as follows -

1. Identification of Tasks for Virtual Assistants

We will identify the tedious, repetitive, and predictable tasks and create documentation that contains all these tasks.

2. Documenting the Procedure

We will evaluate and look to optimize your existing process, documenting it so that it serves as an effective reference for our mortgage virtual assistants.

3. Test Procedural Validity Before Delegation

We will then test the documented process in a mock setting to ensure that outcomes are positive and predictable.

4. Task Delegation

Next, we delegate the pre-defined roles and responsibilities to our mortgage virtual assistants.

5. Using the Tools to Handle VA Tasks

Our VA will then look to increase efficiency and throughput by choosing and using the right tools.

6. Competency Assessment

We will routinely evaluate and measure the performance of the VA to ensure that the project is being delivered at a high level of quality.

7. Procedure Optimization

Improvements to the process will be suggested if they are identified.

8. Process Documentation

We will document the performance of the VA and provide you with regular reports on the stats of the project and the performance of the mortgage virtual assistant.

Why Hire a Virtual Assistant for Mortgage Services from EVA?

At EVA, we provide qualified and trained mortgage virtual assistants that help you enhance your productivity and keep your costs down to a minimum. Outsourcing virtual assistant for mortgage services to us also has many more benefits, including -

• Pay Only for the Work Done

  When you hire a virtual assistant for mortgage services from us, you need not bear the cost of infrastructure or full-time in-house resources. With our pay-as-you-go model, you pay only for the services rendered by our VAs.

• No Administrative Concerns

  When you hire a VA for mortgage services from us, you don't need to worry about administrative headaches such as providing office spaces and the like. You pay only for the services rendered.

• Zero Payroll Hassles

  When you outsource virtual assistant for mortgage services to us, you need not worry about payroll hassles and paying for things like mandatory benefits. These headaches are taken care of by us.

• Quality Services

  We have multi-level quality checks in places and adhere to all the latest international best practices to ensure that you only receive the highest quality services from our mortgage virtual assistants.

• Timeliness

  Our VAs will always provide their mortgage services on time, every time.

• Specialized Professionals Dedicated to your Tasks

  Our mortgage virtual assistants are carefully chosen so that they have the right mix of qualifications, experience, and training. Besides, we provide ongoing training to ensure that our VAs are abreast of all the latest developments in their field.

• Flexibility to Scale at Your Own Pace

  We provide the option for scaling-up or scaling-down the number of VAs engaged in your project. This helps you better deal with changing business conditions.

• High Data Confidentiality & Security

  We comply with all the data security laws to ensure that your data is always secure. Your data will only be handled by those that have the necessary clearances and who have signed the SLA.

Hiring a Mortgage Virtual Assistant Doesn't Cost Much!

It can turn out to be quite expensive to hire a full-time resource to help with your mortgage services, and this is especially so if the tasks being performed are tedious, time-consuming, and repetitive. These kinds of tasks are best left in the hands of trained mortgage virtual assistants. You can hire a mortgage virtual assistant from EVA at just $8/hour to handle all your tedious tasks. This price is also beneficial since you save a lot by not having to deal with the administrative issues that crop up when hiring a full-time resource.

Our Pricing plans

Professional Mortgage Virtual Assistant Services for Seamless Operations

• Where are your mortgage virtual assistants delivery centers located?

  We operate globally, with centers in the Philippines (Davao), Kenya, Bolivia, Colombia, and India (Pune and Bangalore). This strategic presence ensures round-the-clock support for clients across different time zones.

• Can your team handle complex mortgage-related tasks?

  Our skilled mortgage virtual assistants are proficient in managing loan processing, underwriting, title searches, and document preparation. Deep industry knowledge keeps them updated with the latest standards and software to deliver reliable services.

• What specific mortgage virtual assistants services offer?

  Our comprehensive services include:

  • Loan Processing Support
  • Underwriting and Risk Assessment
  • Post-closing Documentation
  • Title and Appraisal Coordination
  • Data Management and Entry
  • Client Communications
• Which mortgage software systems do your assistants work with?

  Our virtual assistants are adept at using leading software systems, including Encompass, Calyx, Lending QB, and PC Lender. We can seamlessly integrate with your existing platforms or adapt to your preferred tools.

• Is there a minimum project volume for your mortgage virtual assistants services?

  We recommend a minimum volume of 20 loans per project. Each project is assigned a dedicated virtual assistant to ensure focused attention and consistent results.

• How are resources allocated for a project?

  We assign full-time virtual assistants tailored to your project’s needs. They work exclusively on your tasks, providing dedicated service to meet deadlines and ensure high-quality outcomes.

• Do you offer on-site operations?

  While we focus on remote services, our team can visit on-site when needed for process transitions, client collaboration, or performance reviews.

• Can I outsource only certain parts of a project?

  Yes, our services are customizable. Whether you need support for an entire project or specific tasks, we provide solutions tailored to your requirements.

• What Loan Origination Systems (LOS) have you worked with?

  Our team has extensive experience with various LOS platforms, such as Calyx, Encompass, Lending QB, and PC Lender. This allows us to integrate smoothly into your existing workflow.

• How do you ensure the security of sensitive data?

  Data security is a top priority. We adhere to strict protocols, including ISO certification, encrypted systems, and controlled access to data. Client information remains protected throughout all processes.

• What are your mortgage virtual assistants working hours?

  We offer flexible scheduling, including standard 8-hour shifts and 24/7 availability based on your project needs.

• How can we monitor project progress?

  Regular updates are shared with your team to keep you informed of milestones and developments. Any changes are implemented only after client approval, ensuring transparency and control.

• What is your mortgage virtual assistants pricing structure?

  Our pricing is competitive and based on your specific requirements. Choose between hourly billing or full-time engagement for long-term projects, depending on your business needs.

• Why should I outsource to Express Virtual Assistance?

  Outsourcing to us provides:

  • Tailored, scalable services
  • Cost-effective solutions to reduce operational expenses
  • Highly skilled virtual assistants trained for precision and efficiency
  • Streamlined workflows for better productivity
• How can I get started with mortgage virtual assistants?

  Simply complete our contact form with your project details, and we will reach out within 24 hours. You can also call us to discuss your needs directly with our team.

  Let our mortgage virtual assistants transform your operations. Contact us today for customized support and efficiency.

Get a Mortgage Virtual Assistant from EVA Now

EVA is a leading provider of mortgage virtual assistants that are trained to handle a wide variety of mortgage-related tasks. Our mortgage virtual assistants provide a comprehensive range of services throughout the mortgage value chain and can help you boost productivity and cut costs. Our VAs are available at a fraction of the price it would cost you if you had to hire a full-time employee. Furthermore, with our VAs, you need not worry about administrative and payroll headaches.

Contact us for a free consultation